Accessibility

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Text size and colour

Question: Can I change font sizes and the colours of the website?

Answer: Yes. This may be useful for you if you have low vision, and need larger fonts or high contrast colours. You can change the font size, style and colour, and choose an alternative colour for links. You can also change background and foreground colours.

Question: How do I do that on a PC?

Answer: If using Internet Explorer, select the View menu at the top of your window. To change the font size, scroll down and select the Text Size option. To ignore font and background colours choose the Internet Options from the Tools menu at the top of the window. On the General tab of the window that appears, click the Accessibility button. This takes you to a menu where you can choose to ignore the way the page is formatted. Return to the Internet Options menu, and use the Colours and Fonts buttons to set your preferences.  For other PC based browsers please refer to your browser help file for instructions on how to increase your text size.

Question: How do I do change text size on an Apple Mac?

Answer: From Internet Explorer, select Preferences from the Edit menu at the top of the window. From there, click on Web content and uncheck the Show style sheets option. Then return to the list of preferences and choose Web browser. Then click on Language/fonts and choose the size you need.  For other MAC based browsers please refer to your browser help file for instruction on how to increase your text size.

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Keyboard navigation

Question: Do I have to use a mouse to navigate the Whiteley Village website?

Answer: No. Use your arrow keys to scroll up or down the page. You can use your Tab key to move between links, and press Return or Enter to select one. To go back to the previous page, use the Backspace key.

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Downloading documents

Question: What formats are downloadable documents provided in?

Answer: Downloadable documents on the Whiteley Village site are provided in PDF format.

Question: What if I don't have the software to open the document?

Answer: Most computers already have the software to open these document formats. If you do not have Adobe Acrobat Reader (for reading PDFs), it is available from the Adobe site.

Question: How do I save documents to my computer?

Answer: If you have a PC, right-click on the link to the document. If you use a Macintosh, hold down the mouse button over the link. In both cases, a popup menu will then appear. Scroll down the menu and click on 'Save target as'. You will then be asked to choose a folder on your computer where you can save the document.

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PDF accessibility

Question: Is there anything I can do to make PDF documents more accessible?

Answer: Useful information about services to make Acrobat documents more accessible is provided on Adobe's website.

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